WINDSOR LOCKS, Conn., 1 Dec. 2008.Hamilton Sundstrand signed a Working Together Team agreement with All Nippon Airways (ANA) to provide a total supply chain maintenance solution for its systems on the airline's fleet of 50 Boeing 787 Dreamliner aircraft.
Under the 10-year agreement, Hamilton Sundstrand will provide inventory support services, repair services, logistics, and technical cooperation with ANA engineering on its 787 fleet's electric power system, air management systems, nitrogen generation system, auxiliary power systems, and primary and remote power distribution systems. This Working Together Team approach expands upon ANA's existing On Site Support program, which provides spare parts support on a variety of aircraft that comprise the ANA fleet.
Technical cooperation between Hamilton Sundstrand and ANA engineering will enable both companies to promptly identify potential product reliability issues and develop solutions, Hamilton Sundstrand officials say. The Hamilton Sundstrand Maintenance Service Plan (MSP) program will provide asset management and component repair services at both ANA and Hamilton Sundstrand repair facilities. It will be managed by Hamilton Sundstrand's C.A.R.E. (Comprehensive Accessory Repair and Exchange) teams located in the U.S. and Singapore.
Hamilton Sundstrand's MSP offers total inventory support services for engine accessories and airframe components.
"We are excited to work with ANA, given they are the 787's launch customer." We're confident the technical cooperation between both companies will allow us to identify potential problems before they arise," says Mike Dumais, Hamilton Sundstrand Customer Service vice president and general manager.
"Partnering with Hamilton Sundstrand on this customized service program will help ANA optimize maintenance costs and continue to be an industry leader in dispatch reliability," says Akihiko Miura, ANA director of materials management and spares.
ANA was the first airline to place an order when Boeing launched the 787 in April 2004. Its 50 aircraft order is the largest launch order Boeing has ever received. Hamilton Sundstrand is a key systems supplier on the 787 with approximately 1,300 individual parts per aircraft shipset.